What does a bad customer look like?
This is part 2 of my review and live trial of the Book Yourself Solid system. If you haven’t been following along, you can catch up by reading my introduction to Book Yourself Solid and why small business owners should read it as well as yesterday’s article about firing [...]
A Live Experiment
Yesterday, I introduced the book, Book Yourself Solid (head over there to catch-up quickly if you haven’t already done so). I promised that I would go through the exercises live here on the blog for my own consulting practice. For one thing, I need to do it and I hope that you gain [...]
I recently purchased Michael Port’s bestselling book, Book Yourself Solid. It comes highly recommended and lays out a fairly nice sequence of painless steps to developing a marketing plan and executing it to get more business. As a follow-on to my previous article about knowing your place within your market, I thought it would be [...]